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Performance Improvement Council

The Performance Improvement Council (PIC) is the heartbeat of government performance management. The PIC shares best practices and builds capacity across the federal government to help agencies set, plan and achieve priorities for the American Public.

About the Council

The Performance Improvement Council (PIC), an government-wide body that supports cross-agency collaboration and best practice sharing, was established under Executive Order 13450 in 2007 and codified in law under the GPRA Modernization Act of 2010. The PIC is chaired by the Deputy Director for Management at the Office of Management and Budget within the Executive Office of the President. The membership of the PIC includes Performance Improvement Officers (PIOs) and associated staff from federal agencies. The Council meets regularly and convenes a number of government-wide working groups to foster dialogue and best practice sharing among agencies.

Members of the Performance Improvement Council

Government Performance and Results Modernization Act (GPRMA) established the role of the Performance Improvement Officer (PIO) to formally designate one senior official at each large agency who has broad influence across an organization to improve its performance. Each PIO reports directly to their agency's Chief Operating Officer, who is typically the agency Deputy Secretary. PIOs advise and assist agency leadership to ensure that the mission and goals of the agency are achieved through strategic planning, measurement, analysis, regular assessment of progress, and the use of data to improve results.

The Council’s primary responsibilities are to:

  • Assist OMB in improving the performance of the federal government
  • Resolve cross-cutting performance issues
  • Facilitate the sharing of effective performance practices across federal government
  • Expand and deepen performance improvement capabilities within the federal workforce
  • Foster the adoption of performance improvement practices from the private sector, non-profit organizations, and state and local governments
  • Streamline performance management processes

Meet The Officers

Role of the PIO

The GPRA Modernization Act requires agency heads to name a PIO who is a senior executive reporting directly to the Chief Operating Officer (COO). Agency PIOs are expected to advise and assist the agency leadership by playing the following roles within their agencies:

Supporting agency leaders in setting goals, reviewing progress, making course corrections, and making results transparent by:

  • Advising organizational components in strategic planning
  • Leading progress reviews using data, analysis, and evaluations
  • Communicating goals, progress, and challenges within the agency and to the public

Working across the agency to improve operational effectiveness and communication of organizational performance by:

  • Partnering with Chief Financial Officers to evaluate resource allocations and incorporate performance information in agency budgets
  • Working with Chief Information Officers and Chief Administrative Officers to validate capital investments to advance agency goals
  • Coordinating with Chief Human Capital Officers to align personnel to mission priorities

Helping agency program managers and goal leaders promote the adoption of effective practices to improve outcomes by:

  • Selecting meaningful goals and measures
  • Designating accountable goal leaders
  • Running effective progress reviews and identifying course corrections
  • Communicating goals, measures, analysis, and results
  • Managing risks to priorities and goals

Leadership

Photo of Pam Coleman

Pam Coleman

Associate Director of Performance and Personnel Management

Members

GSA seal

Gerard Badorrek

General Services Administration
GSA
Ed seal

Sandra Battle

Department of Education
Education
DOI seal

Rachael Taylor

Department of Interior
DOI
DOC seal

Wynn Coggins

Department of Commerce
DOC
USAID seal

Ruth Buckley

United States Agency for International Development
USAID
OPM seal

Margaret Pearson

Office of Personnel Management
OPM
DHS logo

Michael Stough

Department of Homeland Security
DHS
DOD seal

Douglas Glenn

Department of Defense
DOD
NSF seal

Teresa Grancorvitz

National Science Foundation
NSF
SBA seal

Jason Bossie

Small Business Administration
SBA
HUD seal

George Tomchick III

Housing and Urban Development
HUD
Labor seal

Geoff Kenyon

Department of Labor
DOL
DOT seal

Lana Hurdle

Department of Transportation
DOT
DOE seal

Christopher Johns

Department of Energy
DOE
SSA seal

Michelle King

Social Security Administration
SSA

Jolene Lauria

Department of Justice
DOJ
NRC seal

Catherine Haney

Nuclear Regulatory Commission
NRC
EPA seal

Stefan Martiyan

Environmental Protection Agency
EPA
HHS seal

Health and Human Services
HHS
Treasury seal

Trevor Norris

Department of the Treasury
Treasury
State seal

Douglas Pitkin

Department of State
State
USDA seal

John Rapp

United States Department of Agriculture
USDA
VA seal

Dat Tran

Veterans Affairs
VA
NASA seal

Craig McArthur

National Aeronautics and Space Administration
NASA

Key Partners

Performance professionals are catalysts within their respective organizations for creating a performance management infrastructure that drives improvement and sustainable change

Performance Community

The Federal performance community consists of anyone who is applying performance improvement principles and practices to federal program management and service delivery. The community includes performance professionals, individuals who help manage their organization performance management and improvement programs, are critical and vocal members of the community, whether they work at the headquarters level, component agency level, program level or in the field. Program managers and program staff are also vital contributes in government performance as they deliver on the mission for their respective agencies.

Performance professionals

Performance professionals make up the nucleus of the Council’s interaction with the performance community. They are the catalyst within their respective organizations for creating a performance management infrastructure that drives improvements, lasting change. They are responsible for producing their organization’s strategic plans, priority goals, strategic objectives, and the other elements that make up their performance management framework. They also often facilitate data driven performance discussions and lead targeted performance improvement initiatives.

Performance professionals can visit our Resources page to access at-a-glance information about key performance management topics in our quick guides or dive deeper into important topics in our playbooks.

Join the community

If you would like to be included on notices about upcoming PIC meetings, events, working groups, and other opportunities to engage and learn, please contact picstaff@gsa.gov. Please also contact the staff if you'd like to be added to our PERFORMANCE listserv, a federal listserv for discussion around performance measurement, improvement, and management practices​; policy​;​ and related issues.

Federal Partners

Executive Councils

Executive Councils provide dedicated support to Federal interagency management councils, increasing their effectiveness in solving challenges across agencies. The Office works with agencies across government to identify proven practices, spur innovation and improve outcomes. The Performance Improvement Council is one of several Executive Councils that comprise the Office. Other Councils are:

Other Federal Partners