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Deciding - Goal Setting and Prioritization

Play 1: Make Specific Commitments

What is it? Making specific commitments to a limited number of actions and results in order to focus our efforts and resources for maximum impact. Because if everything is a priority, then nothing is a priority.

What are we aiming for? While our priorities may fluctuate and shift over time, our program and organization has a clear, steady purpose. This is articulated in clear goals that speak to the mission outcomes we are here to achieve. We can re-prioritize when it’s needed, but this is something we avoid doing frequently. Generally, people on our team should be able to explain what they do and how it relates to our overall priorities easily. Regardless of our level in an organization and our structure, we are headed in the same direction.

Key Questions (Ask yourself “why/why not” or “how” after each):


Deciding Practice 2: Planning

Considering and committing to the path forward, in order to coordinate delivery decisions

Our plans guide decision-making, at both the strategic and operational levels. We refer to and update our plans on a regular basis because they are living documents. As part of the planning process we take into account multiple stakeholders and consider the needs of our key customers, both internal and external. We have a standard way of identifying and planning for risks, and our plans take into account timeline and resource constraints. When we develop plans, we make sure they align to our overall mission or organizational vision.



Deciding - Evaluation

Play 3: Assess Success

What is it? Assessing the success of goals to determine whether outcomes are being met and to inform policy or programmatic decisions.

What are we aiming for? We want to know that our programs are meeting their intended outcomes so we periodically dive deeper to gather evidence or data that helps us answer that question. We use the best available evidence to rigorously and credibly document program effectiveness, make hard choices, and learn more systematically what works, for whom, under what circumstances. We understand why we expect our program to have impact and we use that insight to inform our strategies, plans and measures. Where evidence is lacking for important policy and program implementation areas, we seek to develop rigorous evidence.

Key Questions (Ask yourself “why/why not” or “how” after each):